Accidental Damage Protection
What’s Covered
Your hire includes protection for minor accidental damage that occurs during normal wear, up to $100 AUD in repair costs. This may include:
• Small, removable stains
• Minor fabric pulls
• Broken zips or clasps
• Loose beads or stitching
If the damage can be professionally repaired, we’ll take care of it.
What’s Not Covered
You may be charged the full replacement value of the dress if:
• The dress is lost or not returned
• Damage is irreparable
• Fabric is torn beyond repair
• Permanent stains occur (including fake tan, oil, wine, bleach, or ink)
• The dress is altered, cut, pinned, or modified
• Damage results from misuse or excessive wear
Replacement Value
Each dress has a listed replacement value, which may apply if the dress is lost or cannot be repaired.
Our Approach
We assess all damage fairly and will always contact you before applying any charges. Accidents happen - we aim to be reasonable and transparent.
Acceptance
By hiring this dress and adding Accidental Damage Protection, you agree to these terms.
